Refund policy
Returns or exchanges.
We value your experience and in the event that you are not 100% happy with your order we accept returns or exchanges.
Please contact us within: 14 days of delivery
Send items back within: 21 days of delivery.
Alternatively if any adjustments or alterations are needed feel free to contact us
The following items cannot be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:- Custom or personalised orders, this includes resized items.
- Intimate items (for health/hygiene reasons)
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Unfortunately we do not accept cancellations.
But please contact us if you have any problems with your order.
Faulty Items.
All our items come with a 6 month guarantee against manufacturing defects, in the unlikely event that your item should be defective please contact us.
We are also able to offer a repair and restoration service for all items previously purchased from us. Please get in touch with us for a quote for this service.